Swimming and especially water safety activities are important life skills for any kiwi kid. We are surrounded by water in this country and are lucky to have access to aquatic facilities in all major towns and cities, so our children will be exposed to water from a young age. Because of this it is vitally important to provide our kids with aquatic education and awareness. Swimming also aids in the social, physical and intellectual development of our little ones.

Every child progresses at a different rate and factors such as having limited exposure to water, a fear of water, nervousness or shyness should be taken into account. Like any new skill, swimming needs to be practiced constantly for improvement to take place.

Our instructors will provide your child with constant feedback and correction as well as activities to practice at home to help this progression. Our program and lesson plans are structured to allow step by step progressions for our swimmers.

Year round swimming is encouraged as skills can be lost when taking terms off, and our intensive holiday lessons are a great tool to boost your child’s swimming progression with daily lessons.

At Swimsation our lessons run monthly.

You will book a day and time based on your child’s age and skill level (free assessments available) and come that day and time for the duration of the month.

We will automatically reserve you a spot for the following month, but you can change your day/time with our admin team if it no longer suit or cancel your reserved booking if you are not planning on continuing for the following term.

At Swimsation our lessons are charged monthly.

You will be charged at the rate of your lesson x the number of lessons scheduled to run for the month.

30 minute group lesson: $22.50 per lesson 

45 & 60 minute group lesson: $30 per lesson

30 minute private lesson: $60 per lesson

A full break down of services available and the costs is available on our prices page: https://swimsation.com/prices/

Swimsation lessons vary in duration depending on the age and skill of the swimmer. 

Infant & toddler: 30 minutes

Pre-School: 30 minutes

School Age: Vary based on ability

Snapa – 30 minutes

Whipa Snapa & above – 45 minutes

Squad: 60 minutes

Adult: 45 minutes

Please note that lessons will start at the time specified, so please ensure all students are changed and ready to go on time

The ratios for each of our classes is based around safely delivering our lesson content. As a general rule you can expect the following ratio per instructor: please note this may vary dependent on the size of the pool (but will never exceed these numbers):


Baby classes: up to 10 students

Pre-School classes: up to 4 students

School age classes: up to 6 students (depending on ability)

Squad class: up to 10 students (depending on lane space)

Adult classes: up to 10 swimmers (depending on ability and lane space)

Private lessons: 1 swimmer 

School groups: up to 10 swimmers (depending on programme school books)


Please note this may vary dependent on the size of the pool (but will never exceed these numbers):

At the time of booking lessons or activities with Swimsation you will be emailed an invoice.

This invoice can be paid via Direct Debit, Eftpos, or internet banking with the following details:
Account Number: 010102-0893903-02
Reference: Invoice Number

Please note all lessons must be paid in advance.

Swimsation does not offer refunds for missed lessons.

We do however offer make up lessons for classes where we have been notified you will miss the class.

Please note make up lessons are valued for 60 days after  the lesson was missed and in time slots where we have spaces available. You must be an active student (booked into a permanent class) to book make up lessons.

These can be booked in the parent portal.

Yes. Swimsation requires that parents/guardians of students is to remain in the facility for the duration of their child’s lesson. This is not only because it is safe practice to be watching your child while they are in or around water, but it also allows for quick and efficient changeovers between classes.

All Swimsation sites are closed on Public holidays. If your lesson falls on a public holiday you will not be charged for this lesson in your term fees.

Please note if a public holiday falls on a Monday we will be open the weekend of the public holiday (i.e Auckland Anniversary Weekend – we are open the Saturday, but will be closed the Monday. 

Keep an eye on our whats happening page for up to date information on closure dates: https://swimsation.com/whats-on/

Customer satisfaction is important to Swimsation.

If you are not happy with your child’s lessons and/or instructor we encourage you to speak to our friendly team as soon as possible to allow them to help find a solution.